Privacy Policy

Effective Date: Oct 10, 2025

Welcome to FlexLab Testing (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide

When you contact us, request a service, or fill out a form, you may provide personal information such as:

Full name
Email address
Phone number
Mailing address
Any information you voluntarily share when booking or inquiring about testing services

Automatically Collected Information

When you visit our website, we automatically collect:

IP address
Browser type and version
Device type and operating system
Referring website or URL
Date, time, and duration of visits
Pages visited and actions taken
Cookies and similar tracking data

2. Use of Information

We use your information to:

Provide and improve our testing and customer services
Communicate with you regarding appointments, updates, or support requests
Send promotional or informational messages (with your consent)
Maintain website security and functionality
Analyze visitor behavior to improve our website and advertising performance
Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance user experience
Track website analytics
Provide personalized content and advertising

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. Google Ads and Third-Party Advertising

We use Google Ads and other third-party services to show relevant ads and measure marketing performance.

Google and its partners may use cookies and identifiers to display ads based on your previous visits to our website or other websites.
You can opt out of personalized advertising by visiting Google Ads Settings.
You can also visit the Network Advertising Initiative (NAI) or AboutAds.info to manage ad preferences across different ad networks.

FlexLab Testing does not control third-party cookies but ensures all partners follow industry privacy standards.

5. Sharing of Information

We may share your data with:

Trusted service providers (hosting, email, analytics, marketing)
Advertising partners like Google for marketing and analytics
Law enforcement or government authorities when required by law
Successors in case of a business transfer or merger

We never sell your personal information.

6. Data Security

We use secure technologies and administrative safeguards to protect your personal data from unauthorized access, alteration, or disclosure.

While we strive to protect your information, no system is completely secure. Please contact us immediately if you suspect unauthorized activity.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with laws, or maintain business records.

Non-personal and aggregated data may be stored longer for analytics purposes.

8. Your Privacy Rights

Depending on your location, you may have rights to:

Access or request a copy of your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Withdraw consent for marketing communications
Object to processing or restrict data use

To exercise these rights, contact us at info@flexlabtesting.com. We will respond promptly in accordance with applicable laws.

9. Children’s Privacy

Our website and services are not intended for children under 13 years old.
We do not knowingly collect or store personal data from children. If you believe a child has provided personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent version.
We encourage you to review this page periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

FlexLab Testing
700 Highlander Blvd, #505
Arlington, TX 76015
(469) 251-0705
info@flexlabtesting.com